Founder and Director
Communication Skills Coach
Heather Chetwynd has worked for 30 years in the field of adult education and English as a Second Language (ESL). Holding a Master degree specializing in voice and adult education, Heather has trained adult educators and developed educational materials for training non-native speakers. With her specialization in voice, she brings a unique approach to ESL issues such as accent reduction and pronunciation.
Heather has taught extensively in business settings, community programs and university-college preparation courses. She has worked overseas in adult education and teacher training and, over the years, she has trained students from all over the world with a wide variety of linguistic and cultural backgrounds. Concurrently with training at Voice to Word, she is also professor of Canadian Workplace Culture at Sheridan College Institute of Applied Technology and Advanced Learning in Mississauga.
Heather has taken numerous additional courses and workshops including being certified in TOWES (Test of Workplace Essential Skills,) and trained in pronunciation, cross cultural communications, Neuro Linguistic Programming (NLP), alternative education, hypnosis, music and voice studies. She also learned Spanish as an adult, a process through which she developed an intuitive understanding of the complexity of second-language learning.