Improve Business Communications with Cross-cultural Training

Business communication, whether it is discussing strategy or negotiating an agreement, requires skills that are particular to the Canadian culture - it requires skills that can be gained through cross-cultural training.

With one-on-one cross-cultural training, you fast track to better business communications. By exploring Canadian values and history, etiquette and non-verbal communications, you gain the knowledge with which to understand the impact of what you say and how you say it.

With cross-cultural training, you will learn:

  • Canadian social norms and values
  • Effective discussion techniques
  • How to negotiate in a Canadian context
  • The meaning of eye and body language, the distance we stand from each other, our tone of voice, the intonation we use and the way we emphasize certain words.
  • Vocabulary specific to your business

With cross-cultural training, we help you express yourself more clearly and interpret what others are communicating more effectively.


Interesting Links

Cross-cultural Training Extends the Value of ESL

English as a second language training tends to address the mechanics of language. Cross-cultural training addresses communication on multiple levels. This article discusses the fundamentals of effective cross-cultural training for the Canadian context. Read more.

Cross-cultural Training and Canadian English

This seminar provides cross-cultural training for Canadian socio-linguistic competence. Learn more.

Our Clients Say...


Heather was very flexible in responding to my needs in all areas related to improving my communication skills.

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