by Recommendation of Heather Chetwynd | Apr 10, 2015 | Business Communications
Now and then, we all face some uncomfortable situations at work. Whether it be strong smells, overly talkative co-workers, inappropriate clothes, etc., it can be difficult to confront the offending behaviour. Here are some tips on how to handle some of the more common...
by Recommendation of Heather Chetwynd | Apr 8, 2015 | Business Communications
Many of us waste a lot of time in unproductive meetings. It never ceases to surprise me, even in very established and reputable business environments, how common it is to participate in poorly run meetings. Folkerson, in the article that follows, summarizes 9 key...
by Recommendation of Heather Chetwynd | Mar 20, 2015 | Non Verbal Communication
You may be making body language mistakes and leading people to interpret things that really aren’t true or that you don’t want them to see! Our body language gives out lots of cues about what we are feeling, thinking and desiring. And certain postures and...
by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values
Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the...
by Recommendation of Heather Chetwynd | Mar 2, 2015 | Culture and Values
Diversity is Our Strength is the city of Toronto’s motto, found at the bottom of our coat of arms. Given the importance of continually finding ways to strengthen dialogue, build bridges between communities and reduce discrimination, the Canadian Race Relations...