by Heather Chetwynd | May 19, 2023 | Human Resources
“We have an executive who has asked for accent training. It is true that she is often unclear but she’s almost 50. Is it too late to make changes?” The short answer is that it is not too late. People often assume that the younger one is, the easier it is...
by Heather Chetwynd | Apr 17, 2023 | Human Resources
“We have a senior VP who is really abrupt. People are finding her rude and hard to work with. How can we deal with this?” There are three principal factors that influence communication styles: Cultural conditioning Personal conditioning Emotional state Let...
by Heather Chetwynd | Mar 31, 2023 | Human Resources
“One of our designers is brilliant and has an impressive work background. But her speech is confused – it can be difficult to know what she is trying to say or what the goal of the conversation is. Can she learn to speak in a more orderly fashion?”...
by Heather Chetwynd | Jan 30, 2023 | Human Resources
“We have several employees who perform exceptionally well but they seem to struggle with listening comprehension. What can we do to support them?” Even someone who speaks a language well can struggle with listening comprehension. Local accents, casual speech,...
by Heather Chetwynd | Dec 2, 2022 | Human Resources
“An accountant at our company says she studied pronunciation previously. Unfortunately, her speech is still unclear. How can she get what she learned into her day-to-day speech?” 1. Develop a short pronunciation practice habit – piggyback it on a habit you already...