by Recommendation of Heather Chetwynd | Mar 9, 2015 | Culture and Values
Having cultural agility does not depend on memorizing a list of what-to-do’s and what-not-to-do’s. It involves learning about cultural variations, developing self awareness and applying your knowledge in a flexible, reflective manner. While the...
by Recommendation of Heather Chetwynd | Mar 2, 2015 | Culture and Values
Diversity is Our Strength is the city of Toronto’s motto, found at the bottom of our coat of arms. Given the importance of continually finding ways to strengthen dialogue, build bridges between communities and reduce discrimination, the Canadian Race Relations...
by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Jan 30, 2015 | Non Verbal Communication
Appropriate eye contact is extremely important in North America. The way you use eye contact can deeply influence how someone feels about you. Not only am I referring to how directly and long you maintain eye contact, but also the angle you use. Do you have your head...
by Recommendation of Heather Chetwynd | Jan 28, 2015 | Non Verbal Communication
Making body language mistakes during a job interview could cost you a great opportunity. Just as our voice speaks, so does our body and people interpret what our body says based on cultural norms. Learning how people interpret what our body does, as well as becoming...