Making body language mistakes during a job interview could cost you a great opportunity. Just as our voice speaks, so does our body and people interpret what our body says based on cultural norms. Learning how people interpret what our body does, as well […]
I have often heard complaints about the glass ceiling facing non-native English speakers. And in my line of work, many new clients decide to work with us when they are in line for a potential promotion and/or are motivated after a performance review indicating […]
Cultural competence is becoming essential in the workplace, especially in a city as multicultural as Toronto is. This was driven home to me recently when I accompanied a friend of Ukrainian origin, who has cancer for the second time, to a doctor’s appointment to […]
Some facts about homeless immigrant youth in Canada:
Nearly 2 out of 3 have origins in Africa or the Caribbean.
Over 1 in 3 identified as LGBTQ.
Over 25% identified as being a parent.
Over 50% report some level of religious or faith identity.
Family conflict was cited by […]
Cultural Intelligence (also called Cultural Quotient, CQ or Cultural Competence) refers to ” the capability to relate and work effectively across cultures.” (Wikipedia) Lacking it could seriously affect the success of your business, especially when working in multicultural environments. And that’s almost everywhere in […]
You CAN learn to speak clearly and be better understood when you speak English.
Do you have difficulties understanding and/or being understood? The ability to participate comfortably in a conversation depends upon language and context. Understanding the culture, being familiar with the topic and concepts […]