Communicating with clients can make or break a deal and/or relationship. Making sure everyone is one the same page is critical to a successful business deal. The following article discusses communication issues across cultures with a particular focus on the writers profession – interior […]
Active listening is a skill I teach my clients regularly. For non-native speakers, it is an essential skill, particularly when it comes to clarifying and verifying. Too many clients have made costly mistakes at work due to misunderstanding instructions. Sometimes this resistance to clarify […]
What is the language strategy at your company? Does it even have one? If not, they are missing the boat since it is essential when hiring internationally-trained employees who have the skills you want and just need coaching in the specifics of particular […]
In my classes, we often discuss how to be assertive rather than aggressive. According to the following article, “assertiveness trumps anxiety. However, assertiveness is far more than an anti-anxiety technique. Dr. Bob Alberti tells how to connect with others authentically, openly, warmly, and directly.
Foreign-trained MDs (Medical Doctors) complain about this problem regularly. And I don’t blame them. For some reason, managing to get your medical license to practice in Canada as an MD is next to impossible. On top of having to re-do medical exams, New Canadians […]
This site explains what cultural theorist, Geert Hofstede, calls the Cultural Dimensions. These are general categories used to compare cultural tendencies. The great thing about this site is you can compare the degree to which these tendencies influence different cultures around the world. The […]