Appropriate eye contact is extremely important in North America. The way you use eye contact can deeply influence how someone feels about you. Not only am I referring to how directly and long you maintain eye contact, but also the angle you use. Do […]
Your handshake could be leading people to interpret you in a way that you hadn’t intended. Your culture may have taught you to shake with a limp hand, especially a man to a woman, for example. Or perhaps your handshake is too strong. Maybe […]
Cultural competence is becoming essential in the workplace, especially in a city as multicultural as Toronto is. This was driven home to me recently when I accompanied a friend of Ukrainian origin, who has cancer for the second time, to a doctor’s appointment to […]
In Canadian written English, it is important to learn how to be concise. This is a quality of well-written, refined writing and speaking, although it is not as important in casual speech. Being concise involves using specific vocabulary which more clearly states what it […]
Are how you stand and success related? The influence of posture, gestures and facial expressions is powerful and largely unconscious. This very fundamental form of communication goes back to our beginnings when language was non-existent. The oldest part of our brain still tunes into […]
Some facts about homeless immigrant youth in Canada:
Nearly 2 out of 3 have origins in Africa or the Caribbean.
Over 1 in 3 identified as LGBTQ.
Over 25% identified as being a parent.
Over 50% report some level of religious or faith identity.
Family conflict was cited by […]
Cultural Intelligence (also called Cultural Quotient, CQ or Cultural Competence) refers to ” the capability to relate and work effectively across cultures.” (Wikipedia) Lacking it could seriously affect the success of your business, especially when working in multicultural environments. And that’s almost everywhere in […]