I have often heard complaints about the glass ceiling facing non-native English speakers. And in my line of work, many new clients decide to work with us when they are in line for a potential promotion and/or are motivated after a performance review indicating […]
Your handshake could be leading people to interpret you in a way that you hadn’t intended. Your culture may have taught you to shake with a limp hand, especially a man to a woman, for example. Or perhaps your handshake is too strong. Maybe […]
Cultural competence is becoming essential in the workplace, especially in a city as multicultural as Toronto is. This was driven home to me recently when I accompanied a friend of Ukrainian origin, who has cancer for the second time, to a doctor’s appointment to […]
What is the relationship between spelling and pronunciation?
I recently saw an article about the pronunciation of the word PHO, a popular Vietnamese noodle soup. Based on the spelling, most Canadians and Americans tend to pronounce the word as FOE (rhyming with the word NO.) […]
Are how you stand and success related? The influence of posture, gestures and facial expressions is powerful and largely unconscious. This very fundamental form of communication goes back to our beginnings when language was non-existent. The oldest part of our brain still tunes into […]
Cultural Intelligence (also called Cultural Quotient, CQ or Cultural Competence) refers to ” the capability to relate and work effectively across cultures.” (Wikipedia) Lacking it could seriously affect the success of your business, especially when working in multicultural environments. And that’s almost everywhere in […]
No job offer again.!!! It can get a bit depressing to apply for jobs and continually get no response.
The following article discusses how we represent ourselves through our resumes, cover letters and on line presence.We all need to regularly review our behaviours to see […]