by Recommendation of Heather Chetwynd | Feb 6, 2015 | Business Communications
How we give feedback varies tremendously from culture to culture. Canadians are similar to Americans in how we give feedback and often even less direct. Many new immigrants have difficulty hearing negative feedback given by Canadians since we generally start with...
by Recommendation of Heather Chetwynd | Jan 30, 2015 | Non Verbal Communication
Appropriate eye contact is extremely important in North America. The way you use eye contact can deeply influence how someone feels about you. Not only am I referring to how directly and long you maintain eye contact, but also the angle you use. Do you have your head...
by Recommendation of Heather Chetwynd | Jan 28, 2015 | Non Verbal Communication
Making body language mistakes during a job interview could cost you a great opportunity. Just as our voice speaks, so does our body and people interpret what our body says based on cultural norms. Learning how people interpret what our body does, as well as becoming...
by Recommendation of Heather Chetwynd | Jan 27, 2015 | Accent Modification
I have often heard complaints about the glass ceiling facing non-native English speakers. And in my line of work, many new clients decide to work with us when they are in line for a potential promotion and/or are motivated after a performance review indicating issues...
by Recommendation of Heather Chetwynd | Jan 21, 2015 | Non Verbal Communication
Your handshake could be leading people to interpret you in a way that you hadn’t intended. Your culture may have taught you to shake with a limp hand, especially a man to a woman, for example. Or perhaps your handshake is too strong. Maybe you shake it too many...